Possible blacklisting of Lucidworks network IPs

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Possible blacklisting of Lucidworks network IPs

Eric Auensen
Hi,
I work for Lucidworks and users in our San Francisco office have not been able to access the http://lucene.apache.org/ website since ~1:45 PM PDT on 4/16/19. This works from other networks. A trace route yields the following:
traceroute to lucene.apache.org (95.216.24.32), 30 hops max, 46 byte packets
 1  64-79-115-129.static.wiline.com (64.79.115.129)  1.366 ms  3.106 ms  2.108 ms
 2  10.20.218.18 (10.20.218.18)  2.757 ms  2.117 ms  2.228 ms
 3  10.20.218.129 (10.20.218.129)  1.124 ms  1.283 ms  1.093 ms
 4  10.20.218.146 (10.20.218.146)  1.082 ms  1.148 ms  1.117 ms
 5  10.1.3.2 (10.1.3.2)  1.695 ms  1.277 ms  1.113 ms
 6  10.21.77.26 (10.21.77.26)  1.971 ms  1.665 ms  2.249 ms
 7  10.17.119.4 (10.17.119.4)  1.835 ms  1.647 ms  2.400 ms
 8  172.16.100.21 (172.16.100.21)  1.553 ms  1.694 ms  1.620 ms
 9  xe-3-2-1.mpr3.sfo7.us.above.net (208.184.37.89)  1.480 ms  1.516 ms  1.105 ms
10  ae7.cr1.sjc2.us.zip.zayo.com (64.125.30.224)  2.868 ms  3.034 ms  3.724 ms
11  ae27.cs1.sjc2.us.eth.zayo.com (64.125.30.230)  3.963 ms  28.723 ms  3.503 ms
12  ae9.mpr1.pao1.us.zip.zayo.com (64.125.27.189)  3.012 ms  3.153 ms  3.238 ms
13  palo-b1-link.telia.net (62.115.48.57)  2.979 ms  2.885 ms  2.861 ms
14  nyk-bb3-link.telia.net (62.115.114.4)  181.193 ms  nyk-bb4-link.telia.net (62.115.122.37)  178.786 ms  nyk-bb3-link.telia.net (62.115.114.4)  174.646 ms
15  kbn-bb4-link.telia.net (80.91.254.90)  184.178 ms  kbn-bb3-link.telia.net (213.155.134.51)  177.935 ms  kbn-bb4-link.telia.net (80.91.254.90)  178.485 ms
16  s-bb4-link.telia.net (62.115.139.172)  177.475 ms  s-bb3-link.telia.net (62.115.139.168)  174.505 ms  177.946 ms
17  hls-b1-link.telia.net (80.91.246.85)  178.658 ms  174.183 ms  hls-b1-link.telia.net (62.115.123.31)  183.096 ms
18  hetzner-ic-326014-hls-b1.c.telia.net (213.248.66.77)  196.690 ms  174.061 ms  169.396 ms
19  core31.hel1.hetzner.com (213.239.224.38)  167.001 ms  core32.hel1.hetzner.com (213.239.224.26)  166.702 ms  169.973 ms
20  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  167.445 ms  ex9k1.dc2.hel1.hetzner.com (213.239.224.138)  170.322 ms  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  166.927 ms
21  *  *  
It's possible that you may have blacklisted our network IP range (64.79.115.130 - 64.79.115.134). Would you please check to see if we are blacklisted and then whitelist this range?

Thanks,
Eric
Eric Auensen, Senior IT Specialist
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Re: Possible blacklisting of Lucidworks network IPs

Robert Muir
Hi,

I believe you want to contact [hidden email] about this. I think usually such blacklisting happens for a reason, so its ideal to fix the root cause of any problem that caused blacklisting in the first place, so that it does not happen again.

On Wed, Apr 17, 2019, 12:41 PM Eric Auensen <[hidden email]> wrote:
Hi,
I work for Lucidworks and users in our San Francisco office have not been able to access the http://lucene.apache.org/ website since ~1:45 PM PDT on 4/16/19. This works from other networks. A trace route yields the following:
traceroute to lucene.apache.org (95.216.24.32), 30 hops max, 46 byte packets
 1  64-79-115-129.static.wiline.com (64.79.115.129)  1.366 ms  3.106 ms  2.108 ms
 2  10.20.218.18 (10.20.218.18)  2.757 ms  2.117 ms  2.228 ms
 3  10.20.218.129 (10.20.218.129)  1.124 ms  1.283 ms  1.093 ms
 4  10.20.218.146 (10.20.218.146)  1.082 ms  1.148 ms  1.117 ms
 5  10.1.3.2 (10.1.3.2)  1.695 ms  1.277 ms  1.113 ms
 6  10.21.77.26 (10.21.77.26)  1.971 ms  1.665 ms  2.249 ms
 7  10.17.119.4 (10.17.119.4)  1.835 ms  1.647 ms  2.400 ms
 8  172.16.100.21 (172.16.100.21)  1.553 ms  1.694 ms  1.620 ms
 9  xe-3-2-1.mpr3.sfo7.us.above.net (208.184.37.89)  1.480 ms  1.516 ms  1.105 ms
10  ae7.cr1.sjc2.us.zip.zayo.com (64.125.30.224)  2.868 ms  3.034 ms  3.724 ms
11  ae27.cs1.sjc2.us.eth.zayo.com (64.125.30.230)  3.963 ms  28.723 ms  3.503 ms
12  ae9.mpr1.pao1.us.zip.zayo.com (64.125.27.189)  3.012 ms  3.153 ms  3.238 ms
13  palo-b1-link.telia.net (62.115.48.57)  2.979 ms  2.885 ms  2.861 ms
14  nyk-bb3-link.telia.net (62.115.114.4)  181.193 ms  nyk-bb4-link.telia.net (62.115.122.37)  178.786 ms  nyk-bb3-link.telia.net (62.115.114.4)  174.646 ms
15  kbn-bb4-link.telia.net (80.91.254.90)  184.178 ms  kbn-bb3-link.telia.net (213.155.134.51)  177.935 ms  kbn-bb4-link.telia.net (80.91.254.90)  178.485 ms
16  s-bb4-link.telia.net (62.115.139.172)  177.475 ms  s-bb3-link.telia.net (62.115.139.168)  174.505 ms  177.946 ms
17  hls-b1-link.telia.net (80.91.246.85)  178.658 ms  174.183 ms  hls-b1-link.telia.net (62.115.123.31)  183.096 ms
18  hetzner-ic-326014-hls-b1.c.telia.net (213.248.66.77)  196.690 ms  174.061 ms  169.396 ms
19  core31.hel1.hetzner.com (213.239.224.38)  167.001 ms  core32.hel1.hetzner.com (213.239.224.26)  166.702 ms  169.973 ms
20  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  167.445 ms  ex9k1.dc2.hel1.hetzner.com (213.239.224.138)  170.322 ms  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  166.927 ms
21  *  *  
It's possible that you may have blacklisted our network IP range (64.79.115.130 - 64.79.115.134). Would you please check to see if we are blacklisted and then whitelist this range?

Thanks,
Eric
Eric Auensen, Senior IT Specialist
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Re: Possible blacklisting of Lucidworks network IPs

Cassandra Targett
In reply to this post by Eric Auensen
Since this is from one of my colleagues at Lucidworks, I’ll talk to INFRA about this. Sorry for the noise to the list.

Cassandra
On Apr 17, 2019, 11:41 AM -0500, Eric Auensen <[hidden email]>, wrote:
Hi,
I work for Lucidworks and users in our San Francisco office have not been able to access the http://lucene.apache.org/ website since ~1:45 PM PDT on 4/16/19. This works from other networks. A trace route yields the following:
traceroute to lucene.apache.org (95.216.24.32), 30 hops max, 46 byte packets
 1  64-79-115-129.static.wiline.com (64.79.115.129)  1.366 ms  3.106 ms  2.108 ms
 2  10.20.218.18 (10.20.218.18)  2.757 ms  2.117 ms  2.228 ms
 3  10.20.218.129 (10.20.218.129)  1.124 ms  1.283 ms  1.093 ms
 4  10.20.218.146 (10.20.218.146)  1.082 ms  1.148 ms  1.117 ms
 5  10.1.3.2 (10.1.3.2)  1.695 ms  1.277 ms  1.113 ms
 6  10.21.77.26 (10.21.77.26)  1.971 ms  1.665 ms  2.249 ms
 7  10.17.119.4 (10.17.119.4)  1.835 ms  1.647 ms  2.400 ms
 8  172.16.100.21 (172.16.100.21)  1.553 ms  1.694 ms  1.620 ms
 9  xe-3-2-1.mpr3.sfo7.us.above.net (208.184.37.89)  1.480 ms  1.516 ms  1.105 ms
10  ae7.cr1.sjc2.us.zip.zayo.com (64.125.30.224)  2.868 ms  3.034 ms  3.724 ms
11  ae27.cs1.sjc2.us.eth.zayo.com (64.125.30.230)  3.963 ms  28.723 ms  3.503 ms
12  ae9.mpr1.pao1.us.zip.zayo.com (64.125.27.189)  3.012 ms  3.153 ms  3.238 ms
13  palo-b1-link.telia.net (62.115.48.57)  2.979 ms  2.885 ms  2.861 ms
14  nyk-bb3-link.telia.net (62.115.114.4)  181.193 ms  nyk-bb4-link.telia.net (62.115.122.37)  178.786 ms  nyk-bb3-link.telia.net (62.115.114.4)  174.646 ms
15  kbn-bb4-link.telia.net (80.91.254.90)  184.178 ms  kbn-bb3-link.telia.net (213.155.134.51)  177.935 ms  kbn-bb4-link.telia.net (80.91.254.90)  178.485 ms
16  s-bb4-link.telia.net (62.115.139.172)  177.475 ms  s-bb3-link.telia.net (62.115.139.168)  174.505 ms  177.946 ms
17  hls-b1-link.telia.net (80.91.246.85)  178.658 ms  174.183 ms  hls-b1-link.telia.net (62.115.123.31)  183.096 ms
18  hetzner-ic-326014-hls-b1.c.telia.net (213.248.66.77)  196.690 ms  174.061 ms  169.396 ms
19  core31.hel1.hetzner.com (213.239.224.38)  167.001 ms  core32.hel1.hetzner.com (213.239.224.26)  166.702 ms  169.973 ms
20  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  167.445 ms  ex9k1.dc2.hel1.hetzner.com (213.239.224.138)  170.322 ms  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  166.927 ms
21  *  *  
It's possible that you may have blacklisted our network IP range (64.79.115.130 - 64.79.115.134). Would you please check to see if we are blacklisted and then whitelist this range?

Thanks,
Eric
Eric Auensen, Senior IT Specialist