Hiding JIRA issues

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Hiding JIRA issues

Mark Miller-3
Robert mentioned there are issues that appear to be hidden in JIRA
unless you know what they are. Anyone else notice this?

An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
there it is, but now try and find it in the summary/search view - I have
and I can't. Kind of disturbing. There are others as well.

- Mark

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RE: Hiding JIRA issues

Uwe Schindler
I opened an issue in INFRA to get a Hudson account. I forgot the issue
number and now I cannot find it. It is even not listed under my name. How
can this happen?

Uwe

-----
Uwe Schindler
H.-H.-Meier-Allee 63, D-28213 Bremen
http://www.thetaphi.de
eMail: [hidden email]


> -----Original Message-----
> From: Mark Miller [mailto:[hidden email]]
> Sent: Saturday, November 21, 2009 3:43 PM
> To: [hidden email]
> Subject: Hiding JIRA issues
>
> Robert mentioned there are issues that appear to be hidden in JIRA
> unless you know what they are. Anyone else notice this?
>
> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
> there it is, but now try and find it in the summary/search view - I have
> and I can't. Kind of disturbing. There are others as well.
>
> - Mark
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]



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Re: Hiding JIRA issues

Mark Miller-3
Robert suggested on Twitter that perhaps the JIRA Lucene index is corrupt :)

Uwe Schindler wrote:

> I opened an issue in INFRA to get a Hudson account. I forgot the issue
> number and now I cannot find it. It is even not listed under my name. How
> can this happen?
>
> Uwe
>
> -----
> Uwe Schindler
> H.-H.-Meier-Allee 63, D-28213 Bremen
> http://www.thetaphi.de
> eMail: [hidden email]
>
>
>  
>> -----Original Message-----
>> From: Mark Miller [mailto:[hidden email]]
>> Sent: Saturday, November 21, 2009 3:43 PM
>> To: [hidden email]
>> Subject: Hiding JIRA issues
>>
>> Robert mentioned there are issues that appear to be hidden in JIRA
>> unless you know what they are. Anyone else notice this?
>>
>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
>> there it is, but now try and find it in the summary/search view - I have
>> and I can't. Kind of disturbing. There are others as well.
>>
>> - Mark
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>    
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>  


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Re: Hiding JIRA issues

Simon Willnauer
In reply to this post by Uwe Schindler
On Sat, Nov 21, 2009 at 3:47 PM, Uwe Schindler <[hidden email]> wrote:
> I opened an issue in INFRA to get a Hudson account. I forgot the issue
> number and now I cannot find it. It is even not listed under my name. How
> can this happen?
Try to search you maili inbox :)

>
> Uwe
>
> -----
> Uwe Schindler
> H.-H.-Meier-Allee 63, D-28213 Bremen
> http://www.thetaphi.de
> eMail: [hidden email]
>
>
>> -----Original Message-----
>> From: Mark Miller [mailto:[hidden email]]
>> Sent: Saturday, November 21, 2009 3:43 PM
>> To: [hidden email]
>> Subject: Hiding JIRA issues
>>
>> Robert mentioned there are issues that appear to be hidden in JIRA
>> unless you know what they are. Anyone else notice this?
>>
>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
>> there it is, but now try and find it in the summary/search view - I have
>> and I can't. Kind of disturbing. There are others as well.
>>
>> - Mark
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>

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Re: Hiding JIRA issues

Mark Miller-3
In reply to this post by Mark Miller-3
By the way, I'm sure its prob the same issue - KayKay reported 2065 -
but if you go the list of issues that KayKay reported - 2065 is not in
that list.

Mark Miller wrote:

> Robert suggested on Twitter that perhaps the JIRA Lucene index is corrupt :)
>
> Uwe Schindler wrote:
>  
>> I opened an issue in INFRA to get a Hudson account. I forgot the issue
>> number and now I cannot find it. It is even not listed under my name. How
>> can this happen?
>>
>> Uwe
>>
>> -----
>> Uwe Schindler
>> H.-H.-Meier-Allee 63, D-28213 Bremen
>> http://www.thetaphi.de
>> eMail: [hidden email]
>>
>>
>>  
>>    
>>> -----Original Message-----
>>> From: Mark Miller [mailto:[hidden email]]
>>> Sent: Saturday, November 21, 2009 3:43 PM
>>> To: [hidden email]
>>> Subject: Hiding JIRA issues
>>>
>>> Robert mentioned there are issues that appear to be hidden in JIRA
>>> unless you know what they are. Anyone else notice this?
>>>
>>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
>>> there it is, but now try and find it in the summary/search view - I have
>>> and I can't. Kind of disturbing. There are others as well.
>>>
>>> - Mark
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: [hidden email]
>>> For additional commands, e-mail: [hidden email]
>>>    
>>>      
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>  
>>    
>
>  


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Re: Hiding JIRA issues

Robert Muir
In reply to this post by Simon Willnauer
that is my workaround for now.

i searched my mailbox, and then added myself as watcher to all my 'hidden issues'.

they will show up on your watchlist.

On Sat, Nov 21, 2009 at 9:50 AM, Simon Willnauer <[hidden email]> wrote:
On Sat, Nov 21, 2009 at 3:47 PM, Uwe Schindler <[hidden email]> wrote:
> I opened an issue in INFRA to get a Hudson account. I forgot the issue
> number and now I cannot find it. It is even not listed under my name. How
> can this happen?
Try to search you maili inbox :)
>
> Uwe
>
> -----
> Uwe Schindler
> H.-H.-Meier-Allee 63, D-28213 Bremen
> http://www.thetaphi.de
> eMail: [hidden email]
>
>
>> -----Original Message-----
>> From: Mark Miller [mailto:[hidden email]]
>> Sent: Saturday, November 21, 2009 3:43 PM
>> To: [hidden email]
>> Subject: Hiding JIRA issues
>>
>> Robert mentioned there are issues that appear to be hidden in JIRA
>> unless you know what they are. Anyone else notice this?
>>
>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
>> there it is, but now try and find it in the summary/search view - I have
>> and I can't. Kind of disturbing. There are others as well.
>>
>> - Mark
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>

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--
Robert Muir
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Re: Hiding JIRA issues

Robert Muir
In reply to this post by Mark Miller-3
Mark, theres actually a huge chunk of hidden issues around that time.
click 'view all issues' for lucene, and sort descending. we have about 20 right now, and you can easily see the gaps, those are the hidden ones!

On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]> wrote:
By the way, I'm sure its prob the same issue - KayKay reported 2065 -
but if you go the list of issues that KayKay reported - 2065 is not in
that list.

Mark Miller wrote:
> Robert suggested on Twitter that perhaps the JIRA Lucene index is corrupt :)
>
> Uwe Schindler wrote:
>
>> I opened an issue in INFRA to get a Hudson account. I forgot the issue
>> number and now I cannot find it. It is even not listed under my name. How
>> can this happen?
>>
>> Uwe
>>
>> -----
>> Uwe Schindler
>> H.-H.-Meier-Allee 63, D-28213 Bremen
>> http://www.thetaphi.de
>> eMail: [hidden email]
>>
>>
>>
>>
>>> -----Original Message-----
>>> From: Mark Miller [mailto:[hidden email]]
>>> Sent: Saturday, November 21, 2009 3:43 PM
>>> To: [hidden email]
>>> Subject: Hiding JIRA issues
>>>
>>> Robert mentioned there are issues that appear to be hidden in JIRA
>>> unless you know what they are. Anyone else notice this?
>>>
>>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065 -
>>> there it is, but now try and find it in the summary/search view - I have
>>> and I can't. Kind of disturbing. There are others as well.
>>>
>>> - Mark
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: [hidden email]
>>> For additional commands, e-mail: [hidden email]
>>>
>>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>
>>
>
>


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Robert Muir
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RE: Hiding JIRA issues

Uwe Schindler
In reply to this post by Simon Willnauer
Hi Simon,

> On Sat, Nov 21, 2009 at 3:47 PM, Uwe Schindler <[hidden email]> wrote:
> > I opened an issue in INFRA to get a Hudson account. I forgot the issue
> > number and now I cannot find it. It is even not listed under my name.
> How
> > can this happen?
> Try to search you maili inbox :)

Doesn't work :(

The strange thing: I never got an email for this issue! But after creating
and about 5 days after I was able to find it, but I didn't make a
bookmark...

> >
> > Uwe
> >
> > -----
> > Uwe Schindler
> > H.-H.-Meier-Allee 63, D-28213 Bremen
> > http://www.thetaphi.de
> > eMail: [hidden email]
> >
> >
> >> -----Original Message-----
> >> From: Mark Miller [mailto:[hidden email]]
> >> Sent: Saturday, November 21, 2009 3:43 PM
> >> To: [hidden email]
> >> Subject: Hiding JIRA issues
> >>
> >> Robert mentioned there are issues that appear to be hidden in JIRA
> >> unless you know what they are. Anyone else notice this?
> >>
> >> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065
> -
> >> there it is, but now try and find it in the summary/search view - I
> have
> >> and I can't. Kind of disturbing. There are others as well.
> >>
> >> - Mark
> >>
> >> ---------------------------------------------------------------------
> >> To unsubscribe, e-mail: [hidden email]
> >> For additional commands, e-mail: [hidden email]
> >
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: [hidden email]
> > For additional commands, e-mail: [hidden email]
> >
> >
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]



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Re: Hiding JIRA issues

Simon Willnauer
In reply to this post by Robert Muir
On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
> Mark, theres actually a huge chunk of hidden issues around that time.
> click 'view all issues' for lucene, and sort descending. we have about 20
> right now, and you can easily see the gaps, those are the hidden ones!

Uwe, that way you should be able to spot your infra issue too

>
> On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]> wrote:
>>
>> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
>> but if you go the list of issues that KayKay reported - 2065 is not in
>> that list.
>>
>> Mark Miller wrote:
>> > Robert suggested on Twitter that perhaps the JIRA Lucene index is
>> > corrupt :)
>> >
>> > Uwe Schindler wrote:
>> >
>> >> I opened an issue in INFRA to get a Hudson account. I forgot the issue
>> >> number and now I cannot find it. It is even not listed under my name.
>> >> How
>> >> can this happen?
>> >>
>> >> Uwe
>> >>
>> >> -----
>> >> Uwe Schindler
>> >> H.-H.-Meier-Allee 63, D-28213 Bremen
>> >> http://www.thetaphi.de
>> >> eMail: [hidden email]
>> >>
>> >>
>> >>
>> >>
>> >>> -----Original Message-----
>> >>> From: Mark Miller [mailto:[hidden email]]
>> >>> Sent: Saturday, November 21, 2009 3:43 PM
>> >>> To: [hidden email]
>> >>> Subject: Hiding JIRA issues
>> >>>
>> >>> Robert mentioned there are issues that appear to be hidden in JIRA
>> >>> unless you know what they are. Anyone else notice this?
>> >>>
>> >>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065
>> >>> -
>> >>> there it is, but now try and find it in the summary/search view - I
>> >>> have
>> >>> and I can't. Kind of disturbing. There are others as well.
>> >>>
>> >>> - Mark
>> >>>
>> >>> ---------------------------------------------------------------------
>> >>> To unsubscribe, e-mail: [hidden email]
>> >>> For additional commands, e-mail: [hidden email]
>> >>>
>> >>>
>> >>
>> >> ---------------------------------------------------------------------
>> >> To unsubscribe, e-mail: [hidden email]
>> >> For additional commands, e-mail: [hidden email]
>> >>
>> >>
>> >>
>> >
>> >
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>
>
>
> --
> Robert Muir
> [hidden email]
>

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RE: Hiding JIRA issues

Uwe Schindler
I am now trying to find it with JIRA Client GUI...

-----
Uwe Schindler
H.-H.-Meier-Allee 63, D-28213 Bremen
http://www.thetaphi.de
eMail: [hidden email]


> -----Original Message-----
> From: Simon Willnauer [mailto:[hidden email]]
> Sent: Saturday, November 21, 2009 3:57 PM
> To: [hidden email]
> Subject: Re: Hiding JIRA issues
>
> On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
> > Mark, theres actually a huge chunk of hidden issues around that time.
> > click 'view all issues' for lucene, and sort descending. we have about
> 20
> > right now, and you can easily see the gaps, those are the hidden ones!
>
> Uwe, that way you should be able to spot your infra issue too
> >
> > On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]>
> wrote:
> >>
> >> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
> >> but if you go the list of issues that KayKay reported - 2065 is not in
> >> that list.
> >>
> >> Mark Miller wrote:
> >> > Robert suggested on Twitter that perhaps the JIRA Lucene index is
> >> > corrupt :)
> >> >
> >> > Uwe Schindler wrote:
> >> >
> >> >> I opened an issue in INFRA to get a Hudson account. I forgot the
> issue
> >> >> number and now I cannot find it. It is even not listed under my
> name.
> >> >> How
> >> >> can this happen?
> >> >>
> >> >> Uwe
> >> >>
> >> >> -----
> >> >> Uwe Schindler
> >> >> H.-H.-Meier-Allee 63, D-28213 Bremen
> >> >> http://www.thetaphi.de
> >> >> eMail: [hidden email]
> >> >>
> >> >>
> >> >>
> >> >>
> >> >>> -----Original Message-----
> >> >>> From: Mark Miller [mailto:[hidden email]]
> >> >>> Sent: Saturday, November 21, 2009 3:43 PM
> >> >>> To: [hidden email]
> >> >>> Subject: Hiding JIRA issues
> >> >>>
> >> >>> Robert mentioned there are issues that appear to be hidden in JIRA
> >> >>> unless you know what they are. Anyone else notice this?
> >> >>>
> >> >>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-
> 2065
> >> >>> -
> >> >>> there it is, but now try and find it in the summary/search view - I
> >> >>> have
> >> >>> and I can't. Kind of disturbing. There are others as well.
> >> >>>
> >> >>> - Mark
> >> >>>
> >> >>> -------------------------------------------------------------------
> --
> >> >>> To unsubscribe, e-mail: [hidden email]
> >> >>> For additional commands, e-mail: [hidden email]
> >> >>>
> >> >>>
> >> >>
> >> >> --------------------------------------------------------------------
> -
> >> >> To unsubscribe, e-mail: [hidden email]
> >> >> For additional commands, e-mail: [hidden email]
> >> >>
> >> >>
> >> >>
> >> >
> >> >
> >>
> >>
> >> ---------------------------------------------------------------------
> >> To unsubscribe, e-mail: [hidden email]
> >> For additional commands, e-mail: [hidden email]
> >>
> >
> >
> >
> > --
> > Robert Muir
> > [hidden email]
> >
>
> ---------------------------------------------------------------------
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Re: Hiding JIRA issues

DM Smith
In reply to this post by Simon Willnauer
A couple of thoughts:
JIRA allows for administrative export of the database to XML. If these don't export then something is really bad.

Contact atlassian with the problem after searching their forums for the problem.

-- DM

On Nov 21, 2009, at 9:57 AM, Simon Willnauer wrote:

> On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
>> Mark, theres actually a huge chunk of hidden issues around that time.
>> click 'view all issues' for lucene, and sort descending. we have about 20
>> right now, and you can easily see the gaps, those are the hidden ones!
>
> Uwe, that way you should be able to spot your infra issue too
>>
>> On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]> wrote:
>>>
>>> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
>>> but if you go the list of issues that KayKay reported - 2065 is not in
>>> that list.
>>>
>>> Mark Miller wrote:
>>>> Robert suggested on Twitter that perhaps the JIRA Lucene index is
>>>> corrupt :)
>>>>
>>>> Uwe Schindler wrote:
>>>>
>>>>> I opened an issue in INFRA to get a Hudson account. I forgot the issue
>>>>> number and now I cannot find it. It is even not listed under my name.
>>>>> How
>>>>> can this happen?
>>>>>
>>>>> Uwe
>>>>>
>>>>> -----
>>>>> Uwe Schindler
>>>>> H.-H.-Meier-Allee 63, D-28213 Bremen
>>>>> http://www.thetaphi.de
>>>>> eMail: [hidden email]
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Mark Miller [mailto:[hidden email]]
>>>>>> Sent: Saturday, November 21, 2009 3:43 PM
>>>>>> To: [hidden email]
>>>>>> Subject: Hiding JIRA issues
>>>>>>
>>>>>> Robert mentioned there are issues that appear to be hidden in JIRA
>>>>>> unless you know what they are. Anyone else notice this?
>>>>>>
>>>>>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065
>>>>>> -
>>>>>> there it is, but now try and find it in the summary/search view - I
>>>>>> have
>>>>>> and I can't. Kind of disturbing. There are others as well.
>>>>>>
>>>>>> - Mark
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>> For additional commands, e-mail: [hidden email]
>>>>>>
>>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: [hidden email]
>>>>> For additional commands, e-mail: [hidden email]
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: [hidden email]
>>> For additional commands, e-mail: [hidden email]
>>>
>>
>>
>>
>> --
>> Robert Muir
>> [hidden email]
>>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>


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Re: Hiding JIRA issues

Robert Muir
I think there are hidden issues all over apache jira.
there are hidden ones for solr too, also i just randomly checked CouchDB, they have a couple too (COUCHDB-571, etc)


On Sat, Nov 21, 2009 at 10:05 AM, DM Smith <[hidden email]> wrote:
A couple of thoughts:
JIRA allows for administrative export of the database to XML. If these don't export then something is really bad.

Contact atlassian with the problem after searching their forums for the problem.

-- DM

On Nov 21, 2009, at 9:57 AM, Simon Willnauer wrote:

> On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
>> Mark, theres actually a huge chunk of hidden issues around that time.
>> click 'view all issues' for lucene, and sort descending. we have about 20
>> right now, and you can easily see the gaps, those are the hidden ones!
>
> Uwe, that way you should be able to spot your infra issue too
>>
>> On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]> wrote:
>>>
>>> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
>>> but if you go the list of issues that KayKay reported - 2065 is not in
>>> that list.
>>>
>>> Mark Miller wrote:
>>>> Robert suggested on Twitter that perhaps the JIRA Lucene index is
>>>> corrupt :)
>>>>
>>>> Uwe Schindler wrote:
>>>>
>>>>> I opened an issue in INFRA to get a Hudson account. I forgot the issue
>>>>> number and now I cannot find it. It is even not listed under my name.
>>>>> How
>>>>> can this happen?
>>>>>
>>>>> Uwe
>>>>>
>>>>> -----
>>>>> Uwe Schindler
>>>>> H.-H.-Meier-Allee 63, D-28213 Bremen
>>>>> http://www.thetaphi.de
>>>>> eMail: [hidden email]
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Mark Miller [mailto:[hidden email]]
>>>>>> Sent: Saturday, November 21, 2009 3:43 PM
>>>>>> To: [hidden email]
>>>>>> Subject: Hiding JIRA issues
>>>>>>
>>>>>> Robert mentioned there are issues that appear to be hidden in JIRA
>>>>>> unless you know what they are. Anyone else notice this?
>>>>>>
>>>>>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065
>>>>>> -
>>>>>> there it is, but now try and find it in the summary/search view - I
>>>>>> have
>>>>>> and I can't. Kind of disturbing. There are others as well.
>>>>>>
>>>>>> - Mark
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>> For additional commands, e-mail: [hidden email]
>>>>>>
>>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: [hidden email]
>>>>> For additional commands, e-mail: [hidden email]
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: [hidden email]
>>> For additional commands, e-mail: [hidden email]
>>>
>>
>>
>>
>> --
>> Robert Muir
>> [hidden email]
>>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>


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[hidden email]
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RE: Hiding JIRA issues

Uwe Schindler
In reply to this post by Uwe Schindler
Issues are missing after JIRA Client 1.4.1 synchronization, too.

-----
Uwe Schindler
H.-H.-Meier-Allee 63, D-28213 Bremen
http://www.thetaphi.de
eMail: [hidden email]


> -----Original Message-----
> From: Uwe Schindler [mailto:[hidden email]]
> Sent: Saturday, November 21, 2009 4:04 PM
> To: [hidden email]; [hidden email]
> Subject: RE: Hiding JIRA issues
>
> I am now trying to find it with JIRA Client GUI...
>
> -----
> Uwe Schindler
> H.-H.-Meier-Allee 63, D-28213 Bremen
> http://www.thetaphi.de
> eMail: [hidden email]
>
>
> > -----Original Message-----
> > From: Simon Willnauer [mailto:[hidden email]]
> > Sent: Saturday, November 21, 2009 3:57 PM
> > To: [hidden email]
> > Subject: Re: Hiding JIRA issues
> >
> > On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
> > > Mark, theres actually a huge chunk of hidden issues around that time.
> > > click 'view all issues' for lucene, and sort descending. we have about
> > 20
> > > right now, and you can easily see the gaps, those are the hidden ones!
> >
> > Uwe, that way you should be able to spot your infra issue too
> > >
> > > On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]>
> > wrote:
> > >>
> > >> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
> > >> but if you go the list of issues that KayKay reported - 2065 is not
> in
> > >> that list.
> > >>
> > >> Mark Miller wrote:
> > >> > Robert suggested on Twitter that perhaps the JIRA Lucene index is
> > >> > corrupt :)
> > >> >
> > >> > Uwe Schindler wrote:
> > >> >
> > >> >> I opened an issue in INFRA to get a Hudson account. I forgot the
> > issue
> > >> >> number and now I cannot find it. It is even not listed under my
> > name.
> > >> >> How
> > >> >> can this happen?
> > >> >>
> > >> >> Uwe
> > >> >>
> > >> >> -----
> > >> >> Uwe Schindler
> > >> >> H.-H.-Meier-Allee 63, D-28213 Bremen
> > >> >> http://www.thetaphi.de
> > >> >> eMail: [hidden email]
> > >> >>
> > >> >>
> > >> >>
> > >> >>
> > >> >>> -----Original Message-----
> > >> >>> From: Mark Miller [mailto:[hidden email]]
> > >> >>> Sent: Saturday, November 21, 2009 3:43 PM
> > >> >>> To: [hidden email]
> > >> >>> Subject: Hiding JIRA issues
> > >> >>>
> > >> >>> Robert mentioned there are issues that appear to be hidden in
> JIRA
> > >> >>> unless you know what they are. Anyone else notice this?
> > >> >>>
> > >> >>> An example he gave is
> http://issues.apache.org/jira/browse/LUCENE-
> > 2065
> > >> >>> -
> > >> >>> there it is, but now try and find it in the summary/search view -
> I
> > >> >>> have
> > >> >>> and I can't. Kind of disturbing. There are others as well.
> > >> >>>
> > >> >>> - Mark
> > >> >>>
> > >> >>> -----------------------------------------------------------------
> --
> > --
> > >> >>> To unsubscribe, e-mail: [hidden email]
> > >> >>> For additional commands, e-mail: [hidden email]
> > >> >>>
> > >> >>>
> > >> >>
> > >> >> ------------------------------------------------------------------
> --
> > -
> > >> >> To unsubscribe, e-mail: [hidden email]
> > >> >> For additional commands, e-mail: [hidden email]
> > >> >>
> > >> >>
> > >> >>
> > >> >
> > >> >
> > >>
> > >>
> > >> ---------------------------------------------------------------------
> > >> To unsubscribe, e-mail: [hidden email]
> > >> For additional commands, e-mail: [hidden email]
> > >>
> > >
> > >
> > >
> > > --
> > > Robert Muir
> > > [hidden email]
> > >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: [hidden email]
> > For additional commands, e-mail: [hidden email]
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]



---------------------------------------------------------------------
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Re: Hiding JIRA issues

Robert Muir
i sent a note to infrastructure about this, they reindexed, and everything is fixed now.

On Sat, Nov 21, 2009 at 10:20 AM, Uwe Schindler <[hidden email]> wrote:
Issues are missing after JIRA Client 1.4.1 synchronization, too.

-----
Uwe Schindler
H.-H.-Meier-Allee 63, D-28213 Bremen
http://www.thetaphi.de
eMail: [hidden email]


> -----Original Message-----
> From: Uwe Schindler [mailto:[hidden email]]
> Sent: Saturday, November 21, 2009 4:04 PM
> To: [hidden email]; [hidden email]
> Subject: RE: Hiding JIRA issues
>
> I am now trying to find it with JIRA Client GUI...
>
> -----
> Uwe Schindler
> H.-H.-Meier-Allee 63, D-28213 Bremen
> http://www.thetaphi.de
> eMail: [hidden email]
>
>
> > -----Original Message-----
> > From: Simon Willnauer [mailto:[hidden email]]
> > Sent: Saturday, November 21, 2009 3:57 PM
> > To: [hidden email]
> > Subject: Re: Hiding JIRA issues
> >
> > On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
> > > Mark, theres actually a huge chunk of hidden issues around that time.
> > > click 'view all issues' for lucene, and sort descending. we have about
> > 20
> > > right now, and you can easily see the gaps, those are the hidden ones!
> >
> > Uwe, that way you should be able to spot your infra issue too
> > >
> > > On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]>
> > wrote:
> > >>
> > >> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
> > >> but if you go the list of issues that KayKay reported - 2065 is not
> in
> > >> that list.
> > >>
> > >> Mark Miller wrote:
> > >> > Robert suggested on Twitter that perhaps the JIRA Lucene index is
> > >> > corrupt :)
> > >> >
> > >> > Uwe Schindler wrote:
> > >> >
> > >> >> I opened an issue in INFRA to get a Hudson account. I forgot the
> > issue
> > >> >> number and now I cannot find it. It is even not listed under my
> > name.
> > >> >> How
> > >> >> can this happen?
> > >> >>
> > >> >> Uwe
> > >> >>
> > >> >> -----
> > >> >> Uwe Schindler
> > >> >> H.-H.-Meier-Allee 63, D-28213 Bremen
> > >> >> http://www.thetaphi.de
> > >> >> eMail: [hidden email]
> > >> >>
> > >> >>
> > >> >>
> > >> >>
> > >> >>> -----Original Message-----
> > >> >>> From: Mark Miller [mailto:[hidden email]]
> > >> >>> Sent: Saturday, November 21, 2009 3:43 PM
> > >> >>> To: [hidden email]
> > >> >>> Subject: Hiding JIRA issues
> > >> >>>
> > >> >>> Robert mentioned there are issues that appear to be hidden in
> JIRA
> > >> >>> unless you know what they are. Anyone else notice this?
> > >> >>>
> > >> >>> An example he gave is
> http://issues.apache.org/jira/browse/LUCENE-
> > 2065
> > >> >>> -
> > >> >>> there it is, but now try and find it in the summary/search view -
> I
> > >> >>> have
> > >> >>> and I can't. Kind of disturbing. There are others as well.
> > >> >>>
> > >> >>> - Mark
> > >> >>>
> > >> >>> -----------------------------------------------------------------
> --
> > --
> > >> >>> To unsubscribe, e-mail: [hidden email]
> > >> >>> For additional commands, e-mail: [hidden email]
> > >> >>>
> > >> >>>
> > >> >>
> > >> >> ------------------------------------------------------------------
> --
> > -
> > >> >> To unsubscribe, e-mail: [hidden email]
> > >> >> For additional commands, e-mail: [hidden email]
> > >> >>
> > >> >>
> > >> >>
> > >> >
> > >> >
> > >>
> > >>
> > >> ---------------------------------------------------------------------
> > >> To unsubscribe, e-mail: [hidden email]
> > >> For additional commands, e-mail: [hidden email]
> > >>
> > >
> > >
> > >
> > > --
> > > Robert Muir
> > > [hidden email]
> > >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: [hidden email]
> > For additional commands, e-mail: [hidden email]
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]



---------------------------------------------------------------------
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--
Robert Muir
[hidden email]
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Re: Hiding JIRA issues

Michael McCandless-2
Eek, that's kinda spooky... that we didn't get to the root cause.  I
sure hope Lucene is not to blame ;)

Mike

On Sat, Nov 21, 2009 at 9:21 PM, Robert Muir <[hidden email]> wrote:

> i sent a note to infrastructure about this, they reindexed, and everything
> is fixed now.
>
> On Sat, Nov 21, 2009 at 10:20 AM, Uwe Schindler <[hidden email]> wrote:
>>
>> Issues are missing after JIRA Client 1.4.1 synchronization, too.
>>
>> -----
>> Uwe Schindler
>> H.-H.-Meier-Allee 63, D-28213 Bremen
>> http://www.thetaphi.de
>> eMail: [hidden email]
>>
>>
>> > -----Original Message-----
>> > From: Uwe Schindler [mailto:[hidden email]]
>> > Sent: Saturday, November 21, 2009 4:04 PM
>> > To: [hidden email]; [hidden email]
>> > Subject: RE: Hiding JIRA issues
>> >
>> > I am now trying to find it with JIRA Client GUI...
>> >
>> > -----
>> > Uwe Schindler
>> > H.-H.-Meier-Allee 63, D-28213 Bremen
>> > http://www.thetaphi.de
>> > eMail: [hidden email]
>> >
>> >
>> > > -----Original Message-----
>> > > From: Simon Willnauer [mailto:[hidden email]]
>> > > Sent: Saturday, November 21, 2009 3:57 PM
>> > > To: [hidden email]
>> > > Subject: Re: Hiding JIRA issues
>> > >
>> > > On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
>> > > > Mark, theres actually a huge chunk of hidden issues around that
>> > > > time.
>> > > > click 'view all issues' for lucene, and sort descending. we have
>> > > > about
>> > > 20
>> > > > right now, and you can easily see the gaps, those are the hidden
>> > > > ones!
>> > >
>> > > Uwe, that way you should be able to spot your infra issue too
>> > > >
>> > > > On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]>
>> > > wrote:
>> > > >>
>> > > >> By the way, I'm sure its prob the same issue - KayKay reported 2065
>> > > >> -
>> > > >> but if you go the list of issues that KayKay reported - 2065 is not
>> > in
>> > > >> that list.
>> > > >>
>> > > >> Mark Miller wrote:
>> > > >> > Robert suggested on Twitter that perhaps the JIRA Lucene index is
>> > > >> > corrupt :)
>> > > >> >
>> > > >> > Uwe Schindler wrote:
>> > > >> >
>> > > >> >> I opened an issue in INFRA to get a Hudson account. I forgot the
>> > > issue
>> > > >> >> number and now I cannot find it. It is even not listed under my
>> > > name.
>> > > >> >> How
>> > > >> >> can this happen?
>> > > >> >>
>> > > >> >> Uwe
>> > > >> >>
>> > > >> >> -----
>> > > >> >> Uwe Schindler
>> > > >> >> H.-H.-Meier-Allee 63, D-28213 Bremen
>> > > >> >> http://www.thetaphi.de
>> > > >> >> eMail: [hidden email]
>> > > >> >>
>> > > >> >>
>> > > >> >>
>> > > >> >>
>> > > >> >>> -----Original Message-----
>> > > >> >>> From: Mark Miller [mailto:[hidden email]]
>> > > >> >>> Sent: Saturday, November 21, 2009 3:43 PM
>> > > >> >>> To: [hidden email]
>> > > >> >>> Subject: Hiding JIRA issues
>> > > >> >>>
>> > > >> >>> Robert mentioned there are issues that appear to be hidden in
>> > JIRA
>> > > >> >>> unless you know what they are. Anyone else notice this?
>> > > >> >>>
>> > > >> >>> An example he gave is
>> > http://issues.apache.org/jira/browse/LUCENE-
>> > > 2065
>> > > >> >>> -
>> > > >> >>> there it is, but now try and find it in the summary/search view
>> > > >> >>> -
>> > I
>> > > >> >>> have
>> > > >> >>> and I can't. Kind of disturbing. There are others as well.
>> > > >> >>>
>> > > >> >>> - Mark
>> > > >> >>>
>> > > >> >>>
>> > > >> >>> -----------------------------------------------------------------
>> > --
>> > > --
>> > > >> >>> To unsubscribe, e-mail: [hidden email]
>> > > >> >>> For additional commands, e-mail:
>> > > >> >>> [hidden email]
>> > > >> >>>
>> > > >> >>>
>> > > >> >>
>> > > >> >>
>> > > >> >> ------------------------------------------------------------------
>> > --
>> > > -
>> > > >> >> To unsubscribe, e-mail: [hidden email]
>> > > >> >> For additional commands, e-mail: [hidden email]
>> > > >> >>
>> > > >> >>
>> > > >> >>
>> > > >> >
>> > > >> >
>> > > >>
>> > > >>
>> > > >>
>> > > >> ---------------------------------------------------------------------
>> > > >> To unsubscribe, e-mail: [hidden email]
>> > > >> For additional commands, e-mail: [hidden email]
>> > > >>
>> > > >
>> > > >
>> > > >
>> > > > --
>> > > > Robert Muir
>> > > > [hidden email]
>> > > >
>> > >
>> > > ---------------------------------------------------------------------
>> > > To unsubscribe, e-mail: [hidden email]
>> > > For additional commands, e-mail: [hidden email]
>> >
>> >
>> >
>> > ---------------------------------------------------------------------
>> > To unsubscribe, e-mail: [hidden email]
>> > For additional commands, e-mail: [hidden email]
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>
>
>
> --
> Robert Muir
> [hidden email]
>

---------------------------------------------------------------------
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Re: Hiding JIRA issues

Mark Lassau
Hey guys, I am a JIRA dev, so I thought I should throw in my 2c:

The root cause is most likely http://jira.atlassian.com/browse/JRA-15548
This bug was fixed in JIRA v4.0 and usually only effects customers with
lots of Issues (100,000's)

When a user saves changes to an Issue, we first store the data in the DB
(our primary data store), then update the Lucene Index.
Of course Lucene is not designed for real-time updates, so we need to
wait in turn to get a write-lock.
If another long-running write operation is running (eg optimize), then
JIRA will timeout after a configured amount of time (default 30 seconds)
and return the request to the user.
Now the DB is up to date, but the Lucene index is stale and won't get
fixed until another user edits that issue, or you re-index all.

The symptoms are that if you go to the Issue View page you will see your
issue with latest data because that page goes straight to the DB.
However, when you use the Issue Navigator for search, you will see the
stale data from the index.

The proper fix for this is to upgrade to JIRA v4.0.
However, I think in your case you are waiting for some custom plugins to
be upgraded to be v4.0 compatible?
In the meantime, the best thing is to edit jira-application.properties
so that optimization is never triggered (this is usually the cause):

# Number of issue index updates before automatic index optimization is
triggered.
# A value of 0 indicates never trigger.
jira.index.max.reindexes=4000

# Number of issue indexes performed in bulk that will trigger index
optimization.
# A value of 0 indicates never trigger.
jira.index.update.bulk.optimization=400



In addition you can up the lock wait time with this property:

# Specified the 'wait time' for a file lock in the Lucene
IssueIndexManager (in milliseconds)
# This value should only be modified if you are seeing a
jira.issue.index.DefaultIndexManager 'Giving up reindex' ERROR
# in your log files or requested to do so by Atlassian support.
jira.index.lock.waittime=30000


HTH,

Mark Lassau.


Michael McCandless wrote:

> Eek, that's kinda spooky... that we didn't get to the root cause.  I
> sure hope Lucene is not to blame ;)
>
> Mike
>
> On Sat, Nov 21, 2009 at 9:21 PM, Robert Muir <[hidden email]> wrote:
>  
>> i sent a note to infrastructure about this, they reindexed, and everything
>> is fixed now.
>>
>> On Sat, Nov 21, 2009 at 10:20 AM, Uwe Schindler <[hidden email]> wrote:
>>    
>>> Issues are missing after JIRA Client 1.4.1 synchronization, too.
>>>
>>> -----
>>> Uwe Schindler
>>> H.-H.-Meier-Allee 63, D-28213 Bremen
>>> http://www.thetaphi.de
>>> eMail: [hidden email]
>>>
>>>
>>>      
>>>> -----Original Message-----
>>>> From: Uwe Schindler [mailto:[hidden email]]
>>>> Sent: Saturday, November 21, 2009 4:04 PM
>>>> To: [hidden email]; [hidden email]
>>>> Subject: RE: Hiding JIRA issues
>>>>
>>>> I am now trying to find it with JIRA Client GUI...
>>>>
>>>> -----
>>>> Uwe Schindler
>>>> H.-H.-Meier-Allee 63, D-28213 Bremen
>>>> http://www.thetaphi.de
>>>> eMail: [hidden email]
>>>>
>>>>
>>>>        
>>>>> -----Original Message-----
>>>>> From: Simon Willnauer [mailto:[hidden email]]
>>>>> Sent: Saturday, November 21, 2009 3:57 PM
>>>>> To: [hidden email]
>>>>> Subject: Re: Hiding JIRA issues
>>>>>
>>>>> On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
>>>>>          
>>>>>> Mark, theres actually a huge chunk of hidden issues around that
>>>>>> time.
>>>>>> click 'view all issues' for lucene, and sort descending. we have
>>>>>> about
>>>>>>            
>>>>> 20
>>>>>          
>>>>>> right now, and you can easily see the gaps, those are the hidden
>>>>>> ones!
>>>>>>            
>>>>> Uwe, that way you should be able to spot your infra issue too
>>>>>          
>>>>>> On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]>
>>>>>>            
>>>>> wrote:
>>>>>          
>>>>>>> By the way, I'm sure its prob the same issue - KayKay reported 2065
>>>>>>> -
>>>>>>> but if you go the list of issues that KayKay reported - 2065 is not
>>>>>>>              
>>>> in
>>>>        
>>>>>>> that list.
>>>>>>>
>>>>>>> Mark Miller wrote:
>>>>>>>              
>>>>>>>> Robert suggested on Twitter that perhaps the JIRA Lucene index is
>>>>>>>> corrupt :)
>>>>>>>>
>>>>>>>> Uwe Schindler wrote:
>>>>>>>>
>>>>>>>>                
>>>>>>>>> I opened an issue in INFRA to get a Hudson account. I forgot the
>>>>>>>>>                  
>>>>> issue
>>>>>          
>>>>>>>>> number and now I cannot find it. It is even not listed under my
>>>>>>>>>                  
>>>>> name.
>>>>>          
>>>>>>>>> How
>>>>>>>>> can this happen?
>>>>>>>>>
>>>>>>>>> Uwe
>>>>>>>>>
>>>>>>>>> -----
>>>>>>>>> Uwe Schindler
>>>>>>>>> H.-H.-Meier-Allee 63, D-28213 Bremen
>>>>>>>>> http://www.thetaphi.de
>>>>>>>>> eMail: [hidden email]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                  
>>>>>>>>>> -----Original Message-----
>>>>>>>>>> From: Mark Miller [mailto:[hidden email]]
>>>>>>>>>> Sent: Saturday, November 21, 2009 3:43 PM
>>>>>>>>>> To: [hidden email]
>>>>>>>>>> Subject: Hiding JIRA issues
>>>>>>>>>>
>>>>>>>>>> Robert mentioned there are issues that appear to be hidden in
>>>>>>>>>>                    
>>>> JIRA
>>>>        
>>>>>>>>>> unless you know what they are. Anyone else notice this?
>>>>>>>>>>
>>>>>>>>>> An example he gave is
>>>>>>>>>>                    
>>>> http://issues.apache.org/jira/browse/LUCENE-
>>>>        
>>>>> 2065
>>>>>          
>>>>>>>>>> -
>>>>>>>>>> there it is, but now try and find it in the summary/search view
>>>>>>>>>> -
>>>>>>>>>>                    
>>>> I
>>>>        
>>>>>>>>>> have
>>>>>>>>>> and I can't. Kind of disturbing. There are others as well.
>>>>>>>>>>
>>>>>>>>>> - Mark
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> -----------------------------------------------------------------
>>>>>>>>>>                    
>>>> --
>>>>        
>>>>> --
>>>>>          
>>>>>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>>>>>> For additional commands, e-mail:
>>>>>>>>>> [hidden email]
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>                    
>>>>>>>>> ------------------------------------------------------------------
>>>>>>>>>                  
>>>> --
>>>>        
>>>>> -
>>>>>          
>>>>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>>>>> For additional commands, e-mail: [hidden email]
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                  
>>>>>>>>                
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>>> For additional commands, e-mail: [hidden email]
>>>>>>>
>>>>>>>              
>>>>>>
>>>>>> --
>>>>>> Robert Muir
>>>>>> [hidden email]
>>>>>>
>>>>>>            
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: [hidden email]
>>>>> For additional commands, e-mail: [hidden email]
>>>>>          
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: [hidden email]
>>>> For additional commands, e-mail: [hidden email]
>>>>        
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: [hidden email]
>>> For additional commands, e-mail: [hidden email]
>>>
>>>      
>>
>> --
>> Robert Muir
>> [hidden email]
>>
>>    
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>  


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Re: Hiding JIRA issues

Mark Lassau
In reply to this post by DM Smith
See my other email for what I think the problem is and what to do about it.
( http://jira.atlassian.com/browse/JRA-15548 )

 >  JIRA allows for administrative export of the database to XML. If
these don't export then something is really bad.

The DB holds the correct information, but Lucene is stale.
The export is based on the DB data, so the export will work fine.


DM Smith wrote:

> A couple of thoughts:
> JIRA allows for administrative export of the database to XML. If these don't export then something is really bad.
>
> Contact atlassian with the problem after searching their forums for the problem.
>
> -- DM
>
> On Nov 21, 2009, at 9:57 AM, Simon Willnauer wrote:
>
>  
>> On Sat, Nov 21, 2009 at 3:53 PM, Robert Muir <[hidden email]> wrote:
>>    
>>> Mark, theres actually a huge chunk of hidden issues around that time.
>>> click 'view all issues' for lucene, and sort descending. we have about 20
>>> right now, and you can easily see the gaps, those are the hidden ones!
>>>      
>> Uwe, that way you should be able to spot your infra issue too
>>    
>>> On Sat, Nov 21, 2009 at 9:50 AM, Mark Miller <[hidden email]> wrote:
>>>      
>>>> By the way, I'm sure its prob the same issue - KayKay reported 2065 -
>>>> but if you go the list of issues that KayKay reported - 2065 is not in
>>>> that list.
>>>>
>>>> Mark Miller wrote:
>>>>        
>>>>> Robert suggested on Twitter that perhaps the JIRA Lucene index is
>>>>> corrupt :)
>>>>>
>>>>> Uwe Schindler wrote:
>>>>>
>>>>>          
>>>>>> I opened an issue in INFRA to get a Hudson account. I forgot the issue
>>>>>> number and now I cannot find it. It is even not listed under my name.
>>>>>> How
>>>>>> can this happen?
>>>>>>
>>>>>> Uwe
>>>>>>
>>>>>> -----
>>>>>> Uwe Schindler
>>>>>> H.-H.-Meier-Allee 63, D-28213 Bremen
>>>>>> http://www.thetaphi.de
>>>>>> eMail: [hidden email]
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>            
>>>>>>> -----Original Message-----
>>>>>>> From: Mark Miller [mailto:[hidden email]]
>>>>>>> Sent: Saturday, November 21, 2009 3:43 PM
>>>>>>> To: [hidden email]
>>>>>>> Subject: Hiding JIRA issues
>>>>>>>
>>>>>>> Robert mentioned there are issues that appear to be hidden in JIRA
>>>>>>> unless you know what they are. Anyone else notice this?
>>>>>>>
>>>>>>> An example he gave is http://issues.apache.org/jira/browse/LUCENE-2065
>>>>>>> -
>>>>>>> there it is, but now try and find it in the summary/search view - I
>>>>>>> have
>>>>>>> and I can't. Kind of disturbing. There are others as well.
>>>>>>>
>>>>>>> - Mark
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>>> For additional commands, e-mail: [hidden email]
>>>>>>>
>>>>>>>
>>>>>>>              
>>>>>> ---------------------------------------------------------------------
>>>>>> To unsubscribe, e-mail: [hidden email]
>>>>>> For additional commands, e-mail: [hidden email]
>>>>>>
>>>>>>
>>>>>>
>>>>>>            
>>>>>          
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: [hidden email]
>>>> For additional commands, e-mail: [hidden email]
>>>>
>>>>        
>>>
>>> --
>>> Robert Muir
>>> [hidden email]
>>>
>>>      
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>    
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>  


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Re: Hiding JIRA issues

Michael McCandless-2
In reply to this post by Mark Lassau
Hi Mark,

Thanks for the suggestions!

I've forwarded this to [hidden email]... Some other responses below:

On Fri, Nov 27, 2009 at 12:49 AM, Mark Lassau <[hidden email]> wrote:

> The root cause is most likely http://jira.atlassian.com/browse/JRA-15548
> This bug was fixed in JIRA v4.0 and usually only effects customers with lots
> of Issues (100,000's)
>
> When a user saves changes to an Issue, we first store the data in the DB
> (our primary data store), then update the Lucene Index.
> Of course Lucene is not designed for real-time updates, so we need to wait
> in turn to get a write-lock.

As of 2.9, Lucene has "near real-time" search, which in practice can
handle a high update rate & reopening the searcher.  It's called
"near" because it can't make a hard real-time guarantee on turnaround
time like "real time OSs", eg GC could suddenly kick in, large segment
merge just committed, etc., but in practice it's usually sub-second as
long as the update rate isn't too fast.

You'd leave an IndexWriter open, then use that single instance to do
updates, then call writer.getReader() (being sure to close the old
one), wrapped as an IndexSearcher.

> If another long-running write operation is running (eg optimize), then JIRA
> will timeout after a configured amount of time (default 30 seconds) and
> return the request to the user.

I think it'd make sense to by default never optimize?  Have you done
perf tests suggesting optimize is really necessary after a certain
number of issues?  You could also decrease your mergeFactor so the
index in general is maintained with fewer segments.

Also, optimize can now run concurrently, so another option is to allow
it to run in the BG, while periodic updateDocument calls trickle in.

But likely you don't need to optimize, ever, by default.

> Now the DB is up to date, but the Lucene index is stale and won't get fixed
> until another user edits that issue, or you re-index all.
>
> The symptoms are that if you go to the Issue View page you will see your
> issue with latest data because that page goes straight to the DB.
> However, when you use the Issue Navigator for search, you will see the stale
> data from the index.
>
> The proper fix for this is to upgrade to JIRA v4.0.
> However, I think in your case you are waiting for some custom plugins to be
> upgraded to be v4.0 compatible?

I didn't know that custom plugins were preventing us from upgrading...
hopefully infra simply implements the workaround (disabling optimize)
until we can upgrade.

Mike

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