Re:Unable to log into Jira

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Re:Unable to log into Jira

Christine Poerschke (BLOOMBERG/ LONDON)
Hi Richard,

Sorry to hear you're experiencing log-in difficulties. I've opened https://issues.apache.org/jira/browse/INFRA-19280 for this, hopefully it can be read without logging in.

Regards,

Christine

From: [hidden email] At: 10/15/19 16:31:36To:  [hidden email]
Subject: Unable to log into Jira

Hey,

Sorry if this is the wrong group, I tried to email [hidden email] a
few weeks ago but haven't heard anything.

I am unable to log into my account, with it saying my password is
incorrect. But what is more odd is my name on the account has changed from
Richard Goodman to Alex Goodman.

I can send a forgot username which comes through to my registered email,
which is this one. However, if I do a forgot password, the email never
shows up ....

Does anyone know which contact to use in order to help me sort this issue
out?

Thanks,

Richard Goodman


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Re: Unable to log into Jira

Erick Erickson
I was once “Chris Erickson”, but infra straightened it out.


> On Oct 15, 2019, at 11:59 AM, Christine Poerschke (BLOOMBERG/ LONDON) <[hidden email]> wrote:
>
> Hi Richard,
>
> Sorry to hear you're experiencing log-in difficulties. I've opened https://issues.apache.org/jira/browse/INFRA-19280 for this, hopefully it can be read without logging in.
>
> Regards,
>
> Christine
>
> From: [hidden email] At: 10/15/19 16:31:36To:  [hidden email]
> Subject: Unable to log into Jira
>
> Hey,
>
> Sorry if this is the wrong group, I tried to email [hidden email] a
> few weeks ago but haven't heard anything.
>
> I am unable to log into my account, with it saying my password is
> incorrect. But what is more odd is my name on the account has changed from
> Richard Goodman to Alex Goodman.
>
> I can send a forgot username which comes through to my registered email,
> which is this one. However, if I do a forgot password, the email never
> shows up ....
>
> Does anyone know which contact to use in order to help me sort this issue
> out?
>
> Thanks,
>
> Richard Goodman
>
>